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Principal: Virginia Lawrence, Ph.D.
10108 Gladbeck Avenue
Northridge, CA 91324

Tel: (818) 886-4281
Fax: (818) 886-3320
virginia@cognitext.com

Specializing in guiding individuals and companies through the publication maze. I have brought 30 Web sites and more than 48 books and software manuals to successful publication, performing as much of the research, writing, and editing as the client desired.

I clarify complex issues, and make it easy for you to publish on paper, in online help for Windows 95, or in Internet Web pages.

Work Experience

As Entrepreneur

Publishing Consultant April 1994 - present
Providing writing, editing, and publishing for books, technical manuals, technical articles, online help, and Internet web sites.

Human Systems Dynamics Software
Founder, President, November 1979 - August 1989
Wrote, edited, and published 12 books. Performed all technical writing and typesetting for software manuals, book production, and communication with printers and programmers.

Improved manuals to reduce customer service calls by 34%.

Developed office systems; trained and managed office and customer service staff.

Created the ad and publicity campaigns which tripled company revenue three years in a row.

As Employee

BMDP Statistical Software, Inc.
Documentation Manager, March 1992 - April 1994
Senior Technical Writer, August 1989 - February 1992
In less than five years, published 28 books, editing every book, indexing every book, researching and writing sections of most books. Six of those books were published by the University of California Press, an academic press specializing in high quality books containing detailed information prepared by professionals.

Managed full time and contract writers, documentation schedule, and department budget. Responsible for designing, writing, testing and typesetting: manuals, technical reports, tutorials, publicity releases, and online help systems for statistical software.

Produced the company newsletter, writing and editing most articles, editing articles from technical experts, checking articles for technical accuracy, and producing newsletter. Turned the newsletter from a technical publication to a technical marketing tool, increasing sales by 5% at every issue.

As Educator

University of Southern California
Department of Psychology
Lecturer in Statistics, September 1979 - January 1980
Developed and taught the initial course in Statistics for Psychology majors.

Education

Ph.D. Experimental Psychology
University of Southern California, Los Angeles, California
Human Learning and Memory, September 1979

M.A. Experimental Psychology
University of Southern California, Los Angeles, California
Human Learning and Memory

B.A. Psychology
University of Windsor, Windsor, Ontario, Canada

B.S. Physics
Merrimack College, North Andover, Massachusetts

Computer Experience

Extensive Use

IBM PC
Macintosh
VAX

Occasional Use

Prime
Sun SparcStation with X11
IBM System 36

Software Experience

Extensive Use

IBM PC QuarkXpress on IBM PC and Macintosh
Microsoft Word on IBM PC and Macintosh
MathType on Macintosh
PageMaker on IBM PC
RoboHelp on IBM PC
Freehand on Macintosh
Adobe Photoshop on Macintosh and PC

Occasional Use

FAST CAD on IBM PC
Lotus 1-2-3 on IBM PC
Corel Draw 3 on IBM PC
FrameMaker on Macintosh


Other Activities

Technical Editor, Internet Columnist, SPAWNews
President of the Board, Inner Circle Foster Family Agency, Van Nuys, CA
Trainer for Volunteers, Pet Orphans Fund, Van Nuys, CA


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virginia@cognitext.com

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